Frequently Asked Questions

Laundry

There are laundry facilities at the camp. Bags will be provided and washing will be offered twice a week for all guests staying at the camp.

Towels And Linen

We will supply you with towels during your stay. Linen is provided at the camp, and guests are not required to bring their own.

Plugs And Adaptors

South Africa uses two and three pin plugs on a 220V/15amps (USA:110V) electrical standard. Adapter plugs are available for purchase at the airport.

Hot Water

Yes. Hot water is generally available at all times whilst at the camp.

Electricity

Yes. However, the supply of electricity can sometimes be interrupted.

Time Off

You are welcome to enjoy time off if you should prefer this over a particular activity.

What are we trying to achieve?

Our aim with this project is to create international ambassadors for African wildlife! We are a team of dedicated personnel focused on educating guests by sharing our knowledge and lifelong experiences. We understand the importance of explaining each activity before, during, and after completion so you can share with us your valued ideas and suggestions. We cannot stress enough that we are not trying to “sell” as many places as possible, nor will we consider any unethical practices to keep our guests happy. We believe that a comfortable number of ten participants on each project will ensure that the experience remains personal. Our aim is to make this your home in a place far from home!

More FAQ'S

All guests must be at least 18 years of age. Whilst there is no maximum age restriction, participating does require some physical activity however, you are not required to be Olympic athletes.

You can participate for anywhere between one and twelve weeks.

Yes! Guests are provided with three meals per day.

Special dietary requirements can be arranged for guests however, any such requirements must be specified before arriving at the camp.

No. The advertised prices include only your transfers to/from O.R Thambo International Airport and the project.

Guest will need to make their own way to the project. We can assist with arranging alternate transport arrangements. Please contact us to find out more!

We highly encourage guests to arrive a day prior to joining the project to prevent such issues. Our shuttle will depart at the scheduled time and place, and should guests miss the shuttle, they will need make an alternative arrangement to reach the camp. Please contact us for more information!

As a guest, you may come in contact with wild animals and therefore, it is important that you have an up-to date tetanus vaccination (within the past 10 years). Please seek professional medical advice regarding any other vaccinations that you wish to get before travelling to the project.

This project is not situated in a malaria area. However, we do recommend that you consult with a qualified medical practitioner before travelling. We do recommend that guests bring with DEET spray to assist in preventing mosquito/tick bites.

Travel insurance is mandatory for all our guests and we will not be able to accommodate a guest that does not comply. We do require that you forward your policy details to us before joining the project so we can have this on record in the event of an emergency. Please make sure that your travel insurance policy covers you for working with wild animals in South Africa, and helicopter transport in the event of an emergency.

Please visit the following site to see if you require a VISA before joining the project: http://www.dha.gov.za/index.php/countries-exempt-from-sa-visas

You can either make your own way to the camp, or transfers can be arranged from O.R Thambo International Airport at an additional rate. The same shuttle will take you back to O.R Thambo International Airport at the end of your stay!

All volunteers are required to pay a non-refundable deposit of 50% of your total booking fee. The remainder of the balance is to be paid at least 60 days before your scheduled arrival at the project.

We will forward you our payment details so that payment can be transferred to our South African bank via a swift code. Payment can also be made via PayPal. This does not necessarily require you to have PayPal, as payment can also be made via VISA, MasterCard, American Express, Discover, JCB, Diner’s Club, and EnRoute. However, if PayPal is chosen as the preferred method of payment, we will be required to add 6% to the total price in order to cover the transaction fees.

Guests are placed in shared rooms whilst attending the project. Each room has either two single beds or two bunk beds, and a bathroom with a toilet and shower en suite. Please visit our gallery page for pictures of the accommodation at the camp.

The project runs weekly throughout the year (subject to availability).

Guests can draw money at the ATM’s or Banks at the airport prior to departing. We recommend that guests exchange money into South African Rands (ZAR) as other currencies are not widely accepted. The camps has a small shop offering essential items and a few perishables. Please note that the shops accepts cash only.

This project is located in the heart of the Kalahari desert and as a result, encounters with snakes, scorpions, spiders, and ticks are indeed possible. Whilst a conscious effort is made to remove those that pose a threat to guests and staff, it is impossible to prevent such encounters entirely. We urge guests to be mindful of this, and advise guests to use a flashlight at night.

Please make sure that your travel insurance policy covers you for working with wild animals in South Africa, and helicopter transport in the event of an emergency.

Please ensure that your passport has at least 6 months validity remaining, and has at least one blank page available (excluding the last page).

South African sim cards can be obtained at the airport upon arrival or in town at a later time. We recommend that guests choose Vodacom as their network coverage is the best whilst at the camp.

The nearest reputable hospital to the reserve is located in Vryburg which is approximately 230km away! However, the camp does have a first aid kit and a qualified first aider on site. Please make sure that your travel insurance policy covers you for working with wild animals in South Africa, and helicopter transport in the event of an emergency.

We are not opposed to guests enjoying a sundowner or a few drinks with/after dinner, but we do encourage guests to consume alcohol in moderation. Drugs are thus strictly prohibited.

There are certain spots at the camp where internet coverage is available with your cellular provider. We recommend that guests make use of the Vodacom network. Please understand that the reserve is extremely remote, and that internet coverage is not always guaranteed.

The Kalahari Desert has some of the biggest temperature variations around the world. Summer is generally extremely hot (40°C) during the daytime, whilst evening winter temperatures can drop below freezing. We base our activities around the weather, and will relax in the shade when it’s too hot!

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